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12 | R6,000 | 35% | R3,900 | R2,100 |


Webmaster and Sales Support
Location: | Pretoria, Hatfield |
Job level: | Junior/Mid |
Type: | Permanent |
Company: | Junk Mail Marketplaces |
Key Responsibilities
Website Monitoring & Maintenance
- Uptime Monitoring: Ensure the website is live and accessible.
- Performance Checks: Test page load times and resolve delays caused by servers or external resources.
- Functionality Tests: Verify forms, navigation links, and critical features work flawlessly.
- Mobile & Browser Compatibility: Ensure the website is responsive and displays correctly across devices and browsers.
- Content Accuracy: Regularly review listings for outdated, duplicated, or incorrect information.
- Security Oversight: Monitor security logs, detect suspicious activity, and ensure firewalls and plugins are active.
- Broken Links: Identify and fix broken internal or external links.
- New Vulnerabilities: Monitor and address bot activities or potential spam targeting dealers.
Content Management & Optimization
- Advert Analysis: Ensure outdated ads are indexed and removed.
- Importer Feeds: Check for importer errors to ensure stock is updated overnight.
Client Account Setup
- Client Onboarding: Gather client information, create accounts, and provide a seamless onboarding experience.
- Setup Completion: Add clients to the Game Changer sheet and ensure stock is loaded on the website and in JM Showroom.
- Aggregator Coordination: Liaise with aggregators for dealers using importers to feed stock.
Data Analysis & Reporting
- Analyze website traffic data to identify unusual spikes or drops using tools like Google Analytics.
- Prepare daily and predictive KPI reports using tools like pivot tables and spreadsheets.
- Monitor traffic stats across multiple platforms and generate insights for performance improvement.
Customer Relationship Management
- Support & Communication: Respond to client inquiries, handle complaints, and escalate issues as needed.
- Lead Nurturing: Send follow-ups and ensure customer satisfaction.
- Feedback Sharing: Collaborate with internal teams by sharing customer insights and improvement suggestions.
Training & Coordination
- Onboard new sales reps with training on tools, processes, and CRM systems.
- Manage resources like sales kits, brochures, and ensure access to updated product information.
- Act as a bridge between sales, marketing, and operations teams for streamlined communication.
What We’re Looking For
- Proven experience in website monitoring, customer support, or related roles.
- Strong technical understanding of website performance tools and analytics platforms.
- Exceptional communication skills for internal and external coordination.
- Analytical mindset with the ability to create and interpret performance reports.
- Experience with CRM systems and client onboarding processes.
- Proficiency in tools like Google Analytics, pivot tables, and spreadsheets.
Posted on 04 Mar 14:56, Closing date 3 May
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