Repairs Administrator

• Invoicing
• Attending to walk in clients.
• Liaising with clients and agents via e-mail and telephone
• Liaising with clients on progress of repairs
• GRV - loading supplier invoices
• Sensor cleaning
• Responsible for all Canon, Nikon and Sony repairs
• Submitting a monthly report for all Canon warranty repairs completed
• Requesting requisition for replacement of faulty Canon products
• Invoicing Canon SA monthly for all warranty repairs and sensor cleans carried out.
• Monthly reporting for Canon
• Sending out weekly quotation and collection reminders
• Preparing all Sony and Nikon repairs for their daily collection to the agent
• Safekeeping of clients’ equipment
• Packaging of completed jobs.
• Arranging collection from clients and delivery to clients

• Booking equipment in for repairs/service
• Creating job cards for repairs/sensor cleans
• Sensor cleans

• Photographic knowledge
• Excellent customer service
• Computer literate
• Able to communicate proficiently in English 
• Answering telephone calls in a professional and polite manner
• Liaising with clients telephonically and via e-mail
• Preparing quotes and forwarding them to clients for approval

• Grade 12

• Fully computer literate
• Technical background on camera equipment (advantageous)
• Exceptional attention to detail
• Work well in a team

• Patience
• Attention to detail
• Problem-solving
• Well organised
• Able to multitask.
• Good writing skills and communication skills