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Receptionist
Location: | Cape Town |
Type: | Permanent |
Job title: Receptionist
Based at: Orms Printroom, Cape Town
Responsibilities:
- Attend to clients at the counter for collections, drop-offs, and payments.
- Process photobook, scanning, and print orders.
- Ensure all jobs taken in are paid upfront or a deposit is received before production.
- Keep the product display, storeroom, reception, and viewing table neat and tidy.
- Offer and make coffee for clients waiting for a consultation.
- Monitor incoming and outgoing traffic at the door.
- Liaise with consultants and designers to manage client flow.
- Grade 12
- Computer literate
- Outstanding customer service skills and etiquette
- Well-spoken
- Knowledge of technology and digital printing services
- Previous experience in photographic printing and sales is advantageous
- Maintain a neat and presentable appearance at all times.
- Have a professional and friendly approach to clients in-store, on the phone, and via email.
- Seek training if unable to assist a client.
- Be proficient in Photoshop and Orms Create & Print software and stay up to date.
- Have excellent product knowledge.
- Respect colleagues and the working environment.
- Represent Orms in a positive and professional manner at all times.
- Take in printing orders, handle collections and payments.
- Assist and advise clients on their printing needs.
- Promote upselling and marketing of other Orms divisions.
- Contact clients for order collections.
- Book incoming jobs on the production system.
- Maintain knowledge of Orms Create & Print software.
- Keep the work area clean and tidy.
- Stay informed about new promotions, offers, and digital printing software.
- Pack completed jobs neatly in the storeroom.
- Perform other duties as assigned by the manager.
- Advise and inspire clients about printing and framing, making the process exciting and hassle-free.
- Maintain a harmonious working relationship with colleagues, peers, and management.
- Provide professional, courteous, friendly, and helpful service to clients.
- Represent Orms in a positive and professional manner.
- Outstanding customer service skills.
- Excellent verbal and written communication.
- Attention to detail.
- Ability to work under pressure and meet tight deadlines.
- Proactive and a team player.
- Maintain a professional appearance at all times.
- Flexible and willing to learn and grow.
- Able to stand for long hours and assist clients beyond the counter.
- Patient listener and effective communicator.
- Honest and trustworthy.
Please send your CV in confidence to az.oc.smro@eikcalb.ettenna
If you do not hear from us within four weeks, please consider your application unsuccessful.
Posted on 14 Mar 09:03, Closing date 13 May
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