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| Job | Normal cost | Discount | Cost | Saving |
|---|---|---|---|---|
| 4 | R2,000 | 27% | R1,460 | R540 |
| 6 | R3,000 | 29% | R2,130 | R870 |
| 8 | R4,000 | 31% | R2,760 | R1,240 |
| 12 | R6,000 | 35% | R3,900 | R2,100 |
Subscriptions Customer Service Intern
| Location: | Cape Town |
| Company: | Highbury Media T/A Habari Media |
Responsibilities:
- Addressing customer complaints, responding to inquiries, and resolving common issues
- Inbound phone support
- Meeting and exceeding performance targets related to resolution times, response rates, customer feedback, and service quality
- At least six months of experience in an inbound call centre environment
- Demonstrated ability to deliver exceptional customer service and consistently meet or exceed daily targets
- Strong verbal and written communication skills (email proficiency is especially important)
- Competent in using backend admin systems, and able to quickly learn new technologies
Posted on 18 Feb 13:03, Closing date 19 Apr
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