Service delivery | Bizcommunity

Service delivery | Bizcommunity

News

New leadership announced for construction industry body

Construction & Engineering

New leadership announced for construction industry body

3 days

Stiles Knysna to temporarily close its doors on 28 February 2025

Retailers

Stiles Knysna to temporarily close its doors on 28 February 2025

Issued by Stiles 3 days

SAIW implements strategic overhaul to boost efficiency and service delivery

Skills Development

SAIW implements strategic overhaul to boost efficiency and service delivery

17 Feb 2025

From crisis to renewal: How private investment can turn South Africa’s freight challenges around

Logistics & Transport

From crisis to renewal: How private investment can turn South Africa’s freight challenges around

Mark Evans 17 Feb 2025

2025 Budget Speech: What it means for your small business

SMEs

2025 Budget Speech: What it means for your small business

Wandile Mnguni 12 Feb 2025

Financial Services

Review of the State of the Nation 2025

Issued by Aluma Capital 7 Feb 2025

Source: Supplied. Bani Kgosana, chief revenue officer at Pragma.

Economy

#Sona2025: How asset management can unlock the potential of SA's R940bn infrastructure plan

10 Feb 2025

Source: World Economic Forum.

Economy

SA's president calls for global partnerships at World Economic Forum in Davos

21 Jan 2025

Adapt IT and Adopt-a-School Foundation celebrate the matric class of 2024

Primary & Secondary Education

Adapt IT and Adopt-a-School Foundation celebrate the matric class of 2024

Issued by Adopt-a-School 21 Jan 2025

#BizTrends2025: 5 trends that will transform the forensics and compliance sector in 2025 and beyond

Trends

#BizTrends2025: 5 trends that will transform the forensics and compliance sector in 2025 and beyond

Zaakir Mohamed and Mawande Ntontela 20 Jan 2025

Source: © 123rf Estelle van Tonder, professor of marketing at the University of South Africa, says that while self-service options can further augment the customer experience, in practice, things can (and often will) go wrong in the self-service delivery process

CRM, CX, UX

4 ways to ensure positive customer experiences in spite of self-service failures

Dr Estelle van Tonder 15 Jan 2025

Property

From rental shifts to AI innovations: The evolving landscape of South Africa's property sector

Waldo Marcus 9 Jan 2025

Sourcefin lands R150m investment from Futuregrowth to boost SME lending

Funding

Sourcefin lands R150m investment from Futuregrowth to boost SME lending

7 Jan 2025

Source: Supplied. Paul Stevens, chief executive officer of Just Property.

Markets & Investment

How South Africa's property market is poised for growth in 2025

6 Jan 2025

Source: AS Photography/Pexels

Construction & Engineering

Infrastructure takes centre stage in SA’s 2025 infrastructure priorities

Lindsey Schutters 6 Jan 2025

QuickFest returns in January: A must-attend for progressive accountants

Accounting & Auditing

QuickFest returns in January: A must-attend for progressive accountants

Issued by Intuit QuickBooks 6 Jan 2025

Source: Supplied. Rand Airport Commercial Park: Located in Gauteng, it is home to Improvon’s new Dakota Precinct development.

Industrial & Logistics Property

What's driving Cape Town's warehousing boom?

2 Jan 2025

Post Office Amendment Act parachutes beleaguered service into the digital era

Services

Post Office Amendment Act parachutes beleaguered service into the digital era

Lindsey Schutters 23 Dec 2024

Image source: pandpstock001 –

Practice management

How healthcare facilities can guard against ransomware attacks

Hemant Harie 19 Dec 2024

Jingle bells, no cyber spells: Staying safe while shopping online this holiday season

E-commerce

Jingle bells, no cyber spells: Staying safe while shopping online this holiday season

Londiwe Hadebe, Issued by BET Software 17 Dec 2024

Source: Supplied. Justin Thom, director of Galetti Corporate Real Estate.

Trends

#BizTrends2025: Top trends shaping industrial leasing in 2025

Justin Thom 13 Jan 2025

Image source: wirestock from

Infrastructure, Innovation & Technology

Basic Education launches app to track eradication of pit toilets

11 Dec 2024

Metropolitan's “No. 1 for our No. 1s” campaign, created by Grey South Africa, flips the script on customer service (Image supplied)

Advertising

#BehindtheCampaign: Metropolitan's No. 1 for our No. 1s shows what exceptional service is

13 Dec 2024

Minister Ndabeni-Abrahams to inspect spaza shops for compliance and safety

SMEs

Minister Ndabeni-Abrahams to inspect spaza shops for compliance and safety

9 Dec 2024

How excessive government controls harm employees and processes

Accounting & Auditing

How excessive government controls harm employees and processes

Walter Bhengu, Issued by SAICA 6 Dec 2024

Altron Digital: Key player in IDC MarketScape MEA Cloud Professional Services 2024 Assessment

Cloud

Altron Digital: Key player in IDC MarketScape MEA Cloud Professional Services 2024 Assessment

Issued by Altron 6 Dec 2024

Initiating meaningful conversations will change the South African narrative

Higher Education

Initiating meaningful conversations will change the South African narrative

Issued by Bullion PR & Communication 6 Dec 2024

Thea Ngele: Inspiring future leaders in public administration

Higher Education

Thea Ngele: Inspiring future leaders in public administration

Issued by Milpark Education 3 Dec 2024

Shoprite introduces GetPaid, a self-service payment for small businesses

Banking & Finance

Shoprite introduces GetPaid, a self-service payment for small businesses

3 Dec 2024

Source: Pexels.

Retail & Hospitality Property

The South African commercial real estate market has surged to nearly R2tn

28 Nov 2024

Claiming the future: AI’s role in SA’s short-term insurance industry

Insurance & Actuarial

Claiming the future: AI’s role in SA’s short-term insurance industry

Issued by Insight Survey 27 Nov 2024

Takealot opens distribution centre in Durban

Supply Chain

Takealot opens distribution centre in Durban

28 Nov 2024

3 technological advancements SMEs need to leverage

SMEs

3 technological advancements SMEs need to leverage

Issued by Business Partners Limited 26 Nov 2024

Source: Supplied.

Property

Super luxury home-sales boom, Joburg buyers pay more for Cape Town houses

21 Nov 2024

Source: Supplied.

Healthcare

Child pesticide poisonings a contributing factor of SA’s pending waste crisis, says expert

21 Nov 2024

Source: Escrowsure.

Financial Services

New IT risk standard comes into force for SA financial sector

20 Nov 2024

Source: Supplied. Shannon Friedman, chief executive officer of Vat Modernisation SA.

Taxation & Regulation

Modernising SA's VAT system can boost the country’s economy and business success

Shannon Friedman 15 Nov 2024

Dipula shines with solid results, solar roll-out and strong prospects

Office Property

Dipula shines with solid results, solar roll-out and strong prospects

Issued by Catchwords 14 Nov 2024

Mixed-Use Property

Affordable housing set to rise on Cape Town's high-value Green Point site

13 Nov 2024

Marketing

Discover key township consumer trends: Free webinar on authenticity, connectivity and brand support

Issued by Rogerwilco 12 Nov 2024

Celebrating an award-winning educator this World Science Day

Primary & Secondary Education

Celebrating an award-winning educator this World Science Day

Issued by Adopt-a-School 8 Nov 2024

The Department of Employment and Labour has closed its office in Mamelodi, east of Pretoria, due to safety and security concerns. Photo: Warren Mabona / GroundUp

HR & Management

Mamelodi residents struggle to claim UIF as labour office closed

Warren Mabona 5 Nov 2024

Minister of Public Works played the classics in his opening remarks at the MinMEC

Infrastructure & Utilities

Macpherson eyes EPWP reform for job creation and economic growth

Lindsey Schutters 5 Nov 2024

The case for digital identity in South Africa

Cybersecurity

The case for digital identity in South Africa

Issued by Altron 30 Oct 2024

Business and Arts South Africa (Basa) welcomes new board members

Marketing & Media

Business and Arts South Africa (Basa) welcomes new board members

Issued by Business and Arts South Africa 30 Oct 2024

Activists from the Vaal region protested outside the Department of Mineral Resources in Pretoria against Glubay’s proposed mine. Residents are concerned about water, soil and air pollution from the proposed mine. Photos: Ihsaan Haffejee / GroundUp

Environment & Natural Resources

Opposition to open cast coal mining in Midvaal

Ihsaan Haffejee 29 Oct 2024

SA’s higher education crisis: How an educator exodus threatens our future

Higher Education

SA’s higher education crisis: How an educator exodus threatens our future

Ebrahim Mahomed 29 Oct 2024

NEF backs Black woman-owned Makwande in a major investment boost

Funding

NEF backs Black woman-owned Makwande in a major investment boost

28 Oct 2024

Portfolio Committee on Justice and Constitutional Development chairperson Xola Nqola

Infrastructure & Utilities

Justice committee blasts DPWI over court infrastructure crisis

Lindsey Schutters 25 Oct 2024

Prasa and Sanral given January deadline for turnaround plan

Infrastructure & Utilities

Prasa and Sanral given January deadline for turnaround plan

Lindsey Schutters 24 Oct 2024