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Shift to omnichannel payments in retail to drive efficiencies and enhance CX

Retail

Shift to omnichannel payments in retail to drive efficiencies and enhance CX

Quintin van der Linde & Don Lange 3 days

Retail

Woolies keeps number 1 spot in SA Retail Sentiment Index

18 Jul 2024

Source: © 123rf PwC South Africa’s Voice of the Consumer Survey 2024: South African findings report found six key imperatives to shrink the consumer trust deficit

Retail

6 key imperatives for consumer companies to shrink their consumer trust deficit

18 Jul 2024

Where South African banks are underperforming: AI-powered robo-advisory

Finance

Where South African banks are underperforming: AI-powered robo-advisory

Shaun McEwan, Issued by Sauce Advertising 16 Jul 2024

Source: © 123rf Shop! South Africa has announced the industry leaders and influencers for its second annual Outstanding Shopper Marketing Awards (OSMA)

Marketing & Media

Shop! South Africa announces judging panel for Outstanding Shopper Marketing Awards

12 Jul 2024

We work wonders: Reimagining media in a connected world

Marketing & Media

We work wonders: Reimagining media in a connected world

Issued by Motherland OMNi 11 Jul 2024

Vicinity Media: How we use DOOH in our retail solution

Marketing & Media

Vicinity Media: How we use DOOH in our retail solution

Sharné Daniels, Chanté Naidoo & Olav Westphal, Issued by Vicinity Media 5 Jul 2024

Prebo Digital welcomes Mr Price Home onboard

Marketing & Media

Prebo Digital welcomes Mr Price Home onboard

Issued by Prebo Digital 1 Jul 2024

Loyalty programmes: The move to digital engagement

Retail

Loyalty programmes: The move to digital engagement

Len Lubbe 24 Jun 2024

How retailers can prepare for the R100bn e-commerce market

Retail

How retailers can prepare for the R100bn e-commerce market

24 Jun 2024

How to adapt to the e-commerce explosion - Michael Zahariev, co-founder of Luxity

Retail

How to adapt to the e-commerce explosion - Michael Zahariev, co-founder of Luxity

21 Jun 2024

That's a wrap for Africa’s Big 7 2024

Retail

That's a wrap for Africa’s Big 7 2024

21 Jun 2024

Customer Experience Africa Awards return for 2nd Edition

Retail

Customer Experience Africa Awards return for 2nd Edition

18 Jun 2024

Retailer’s guide on how to shift from multichannel to omnichannel payment experiences

Retail

Retailer’s guide on how to shift from multichannel to omnichannel payment experiences

Gary Bowers & Shaun Shehab 11 Jun 2024

Image supplied. Warc's The Future of Digital Commerce 2024 report highlights e-commerce trends

Marketing & Media

4 trends with an outsized impact on e-commerce going forward

7 Jun 2024

Retail

SA's liquor sector thrives despite struggling economy

22 May 2024

Mukuru CEO Andy Jury on stage at Africa Tech Week 2024

ICT

#ATW24: Mukuru's customer-first approach behind Africa longevity

Lindsey Schutters 20 May 2024

Prime Meridian Direct (PMD) steps up with exciting rebrand and new name

Automotive

Prime Meridian Direct (PMD) steps up with exciting rebrand and new name

Issued by Prime South Africa 20 May 2024

Over 50% of MEA consumers in loyalty programmes want freebies - Euromonitor International

Retail

Over 50% of MEA consumers in loyalty programmes want freebies - Euromonitor International

20 May 2024

The rise of retail media in marketing strategies

Marketing & Media

The rise of retail media in marketing strategies

Ruchelle Mouton, Issued by Tractor Outdoor 8 May 2024

Helm wins collaboration partner of the year at 2024 ICT Awards

ICT

Helm wins collaboration partner of the year at 2024 ICT Awards

Issued by Helm 7 May 2024

Source: © 123rf TransUnion’s 2024 State of Omnichannel Fraud Report has found that in 2023 4.1% of all transactions In SA were flagged as suspected digital fraud

Finance

4.1% of all transactions in SA suspected digital fraud

7 May 2024

Unlocking the power of promotional trade marketing: A data-driven approach

Marketing & Media

Unlocking the power of promotional trade marketing: A data-driven approach

Issued by Tradeway 29 Apr 2024

South African retailers have arrived at an e-commerce crossroads

Marketing & Media

South African retailers have arrived at an e-commerce crossroads

Zak Haeri, Issued by GfK – An NIQ Company 24 Apr 2024

The dynamic trends shaping Africa in 2024 and its impact on brands for the future

Marketing & Media

The dynamic trends shaping Africa in 2024 and its impact on brands for the future

Roxanne Graber, Issued by Omnicom Media Group 16 Apr 2024

Image supplied. Yonder claimed the coveted title of Agency of the Year at the MMA Sa Smarties Awards last night

Marketing & Media

Pep, Yonder and Flow Communications take top spots at MMA SA Smarties Awards

12 Apr 2024

Jet makes its online debut on Bash

Retail

Jet makes its online debut on Bash

11 Apr 2024

RCS interoperability will open the marketing messaging floodgates. Source: DALL-E 3

ICT

Generative AI promises a mobile messaging revolution

Lindsey Schutters 11 Apr 2024

Jasco announced a continuation of its partnership with Five9 to improve customer experiences in South Africa

ICT

Jasco announced a continuation of its partnership with Five9 to improve customer experiences in South Africa

Issued by Ambani Reputation Management 10 Apr 2024

Image supplied. The SpendTrend 2024 report, a collaboration between Discovery Bank and Visa analyses credit card spending behaviour to understand consumer spending habits

Marketing & Media

SpendTrend 2024: Resilient South Africans adapt to challenging economic conditions

Danette Breitenbach 9 Apr 2024

Source: © PHD Media The MMA Smarties 2023 finalists have been announced

Marketing & Media

MMA Smarties 2023 finalists announced

5 Apr 2024

Marketing & Media

20 key trends from VML's Tomorrow’s Commerce report

28 Mar 2024

99% of consumers have changed their FMCG shopping habits to save money

Retail

99% of consumers have changed their FMCG shopping habits to save money

22 Mar 2024

Clicks opens its first omnichannel warehouse

Retail

Clicks opens its first omnichannel warehouse

18 Mar 2024

How to take advantage of retail trends in 2024

Retail

How to take advantage of retail trends in 2024

Peter Ludi 15 Mar 2024

TFG to bring JD Sports to SA

Retail

TFG to bring JD Sports to SA

13 Mar 2024

Source: Supplied. Paul Calvey, partner and market leader, Oliver Wyman South Africa; Sandra Villars, partner, financial services, Oliver Wyman South Africa; and Pierre Romagny, partner, financial services, Oliver Wyman South Africa.

Finance

#BizTrends: 10 trends to watch in South African banking

7 Mar 2024

Take heed of these new retail trends that emerged over the 2023 holiday season

Retail

Take heed of these new retail trends that emerged over the 2023 holiday season

Karen Keylock 4 Mar 2024

5 trends driving change in SA’s retail industry

Retail

5 trends driving change in SA’s retail industry

Regan Adams 26 Feb 2024

Walmart to acquire Vizio to accelerate growth of Walmart Connect

Retail

Walmart to acquire Vizio to accelerate growth of Walmart Connect

21 Feb 2024

SA’s grocery retailers: comparative report reveals winners

Retail

SA’s grocery retailers: comparative report reveals winners

Nick Paul 20 Feb 2024

The future of conversational chat channels in SA

Retail

The future of conversational chat channels in SA

Evan-Lee Courie 19 Feb 2024

From prospect to profit – why sales, CRM, and service desk software matters

Retail

From prospect to profit – why sales, CRM, and service desk software matters

Anton Oosthuizen, Issued by QuickEasy Software 13 Feb 2024

Retail tech: what to expect in 2024

Retail

Retail tech: what to expect in 2024

Mike Smollan 7 Feb 2024

6 e-commerce trends to watch out for in Africa in 2024

Retail

6 e-commerce trends to watch out for in Africa in 2024

Natasha Parmanand 5 Feb 2024

Retail is in the midst of the biggest technology paradigm shift

Retail

Retail is in the midst of the biggest technology paradigm shift

Peter Ludi 1 Feb 2024

#BizTrends2024: Dale Hefer – The year marketers become user-wranglers to get more from less

Marketing & Media

#BizTrends2024: Dale Hefer – The year marketers become user-wranglers to get more from less

Dale Hefer 30 Jan 2024

Image supplied.

Marketing & Media

Dawn Rowlands and Greg Benatar to speak at WOO's first Africa event

29 Jan 2024

Moving toward Industry 4.0 - the convergence of BPO and transformative trends in 2024

Retail

Moving toward Industry 4.0 - the convergence of BPO and transformative trends in 2024

Tennille Bell 25 Jan 2024

Criteo and 365 Digital Partner to Drive Commerce

Marketing & Media

Criteo and 365 Digital partner to drive commerce media innovation in South Africa

Issued by 365 Digital 17 Jan 2024