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Source: © 123rf From November all incoming service conversations for businesses using WhatsApp Business are free

Digital

Free WhatsApp Business incoming service conversations

4 hours

Hyper-personalisation is the future of customer care

CRM

Hyper-personalisation is the future of customer care

29 Oct 2024

How WhatsApp automation can enhance customer service

CRM

How WhatsApp automation can enhance customer service

Xander Barnard 16 Oct 2024

5 WhatsApp trends transforming retail customer communication in 2024

Trends

5 WhatsApp trends transforming retail customer communication in 2024

Xander Barnard 11 Sep 2024

Why businesses should leverage click-to-chat ads for real-time customer interaction

Digital

Why businesses should leverage click-to-chat ads for real-time customer interaction

George Muhia 6 Feb 2024

Social Media

Unlocking untapped potential: SA brands slow to use WhatsApp's marketing power

27 Jun 2023

Joseph Neusu says WhatsApp is going to be one of the hottest digital marketing trends in 2023

Mobile

#BizTrends2023: The rise of the WhatsApp economy

Joseph Neusu 17 Jan 2023

Don't WhatsApp me, I'll WhatsApp you

Marketing

Don't WhatsApp me, I'll WhatsApp you

Dori-Jo Bonner 9 May 2022

Image source: © hstocks –

Competition Law

Facebook abuse of dominance - will prosecution be recognised in California?

Chanique Rautenbach 16 Mar 2022

Facebook prosecuted for abuse of dominance

Social Media

Facebook prosecuted for abuse of dominance

15 Mar 2022

Innovations that will reshape business in the future

Digital

Innovations that will reshape business in the future

James Bayhack 17 Jan 2022

Chat will boost sales for small businesses this holiday season

Sales

Chat will boost sales for small businesses this holiday season

9 Dec 2021

How to optimise customer service in line with the new WhatsApp pricing

Services

How to optimise customer service in line with the new WhatsApp pricing

11 Nov 2021

WhatsApp to grow your small business

Marketing & Media

WhatsApp to grow your small business

Issued by Oak Ventures 10 Nov 2021

Digital

Is your business still connected to your customers in a digital world?

Sarthak Rohal 6 Sep 2021

How business communication can be enhanced by WhatsApp

Services

How business communication can be enhanced by WhatsApp

17 Aug 2021

Social Media

What is the future of Facebook?

Kyle Oosthuizen 27 Jul 2021

ChatFin relaunches WhatsApp car licence renewal service in Western Cape

Maintenance

ChatFin relaunches WhatsApp car licence renewal service in Western Cape

26 Mar 2021

Ukheshe Technologies develops SA's first WhatsApp payment gateway

Services

Ukheshe Technologies develops SA's first WhatsApp payment gateway

16 Mar 2021

From mobile first to mobile forced: What SA marketers need to know

Mobile

From mobile first to mobile forced: What SA marketers need to know

Issued by Mobitainment 3 Mar 2021

What is shaping culture? Online shopping

Research

What is shaping culture? Online shopping

Brett Rogers 14 Dec 2020

How conversational commerce is shaping the future of business

E-commerce

How conversational commerce is shaping the future of business

James Bayhack 14 Sep 2020

The top 4 things you need to know about digital transformation

Digital

The top 4 things you need to know about digital transformation

Issued by Arora Online 4 Aug 2020

Chat for Impact Accelerator opens applications

Community

Chat for Impact Accelerator opens applications

16 Jul 2020

V5 Digital launches WhatsApp Enterprise Bots - for use by customers in Namibia and beyond

Social Media

V5 Digital launches WhatsApp Enterprise Bots - for use by customers in Namibia and beyond

Issued by V5 Digital 6 Jul 2020

Digital

From tragedy to triumph: How a digital brand can emerge from a lockdown liquidation

Issued by Arora Online 17 Jun 2020

#LockdownSA: Guide to working remotely

Technology

#LockdownSA: Guide to working remotely

25 Mar 2020

Harnessing the business power of WhatsApp

Social Media

Harnessing the business power of WhatsApp

Shaun van Rooyen 5 Feb 2020

RCS: the next-generation native messaging service

Mobile & Apps

RCS: the next-generation native messaging service

Douglas van Wyk 6 Feb 2020

#BestofBiz 2019: Entrepreneurship

Entrepreneurship

#BestofBiz 2019: Entrepreneurship

17 Dec 2019

WhatsApp trends for 2020

Mobile

WhatsApp trends for 2020

Issued by Techsys Digital 13 Dec 2019

Want to make waves with WhatsApp marketing?

Mobile

Want to make waves with WhatsApp marketing?

Issued by Techsys Digital 13 Nov 2019

Today's tech tips marketers can use to save the shopper money

Marketing

Today's tech tips marketers can use to save the shopper money

Candice Goodman, Issued by Mobitainment 14 Oct 2019

Image source: Gallo/Getty.

Social Media

WhatsApp revolutionising business communication

25 Sep 2019

Image credit: Hello Paisa.

Mobile

Hello Paisa consumers can now transact on WhatsApp

25 Sep 2019

How to make the most of WhatsApp Business

SMEs

How to make the most of WhatsApp Business

2 Sep 2019

Mobile

WhatsApp Business looks to Freshworks for customer engagement solution

24 Apr 2019

Mobile

Say WhatsApp to sharing your brand locations accurately

Issued by Location Bank 25 Feb 2019

Nigerian WhatsApp chatbot launched for UBA bank

CRM, CX, UX

Nigerian WhatsApp chatbot launched for UBA bank

7 Sep 2018

Health messaging service, MomConnect

Mobile & Apps

Praekelt WhatsApp technology changes the face of social impact

8 Aug 2018

Clickatell to roll out WhatsApp Business solutions

Mobile & Apps

Clickatell to roll out WhatsApp Business solutions

2 Aug 2018

WhatsApp launches business app

Mobile & Apps

WhatsApp launches business app

Ilse van den Berg 19 Jan 2018