Validation Supervisor

Location:	Pretoria
Reference:	#JHB000025/RA
Company:	The Tolcon Group

Purpose

To ensure all daily validation tasks are completed as per the contractual obligations and company policies and procedures. Compile validation reports and provide the finance department with the e-tag report as required. Ensure that reports to all internal and external clients are presented on time, and identify and report any shortages in toll fees collected. Ensure all roll-ups and day closure tasks are performed according to the pre-planned schedule. The incumbent must also ensure that subordinates comply with their main job purposes.

Essential duties and responsibilities

• Ensure shift handover/vehicle handover reports are completed
• All duties are to take place in accordance with the validation manuals
• Plan and programme the daily tasks of the validation clerks
• Ensure documentation from plazas is received on time and is in order
• Attend to queries from plaza level and validation clerks
• Ensure validation clerks perform duties as per contractual obligations and company policies and procedures
• Ensure quality and quantity of validation meet internal and external demands
• Follow up on and report exception validation anomalies
• Prepare and submit e-tag roll-up and validation reports
• Coordinate with IT to repair and report incidents with the department's computers
• Conduct interviews and provide training for validation clerks
• Provide assessments to all staff members annually
• Programme the closing and roll-up schedule every three months
• Perform overtime and standby duties when necessary
• Ensure health, safety, and security policies and procedures are followed at all times
• Maintain records of validated paperwork in Docufile
• Ensure all validation work is completed, anomalies resolved, and days close checks performed accurately before closure
• Assist validation clerks with their tasks
• Ensure day closure and roll-ups are performed on schedule
• Ensure no backlog of validation tasks
• Ensure registers and filing of paperwork are accurate and complete
• Ensure accuracy, quality, and quantity of validation work performed by staff

Qualifications, skills, and required competencies to meet the job outcomes

• Grade 12
• Diploma or certificate (added advantage)
• MS Word/Excel
• Knowledge of the company’s contractual obligations
• Knowledge of toll collection procedures
• Valid unendorsed code 8 driver’s licence (advantage)
• Excellent communication skills in English
• Interpersonal relationship skills and teamwork
• Conflict resolution skills
• Organisational alertness
• Excellent numerical skills
• Advanced or prior supervisory skills
• Basic computer literacy skills
• Knowledge of toll collection procedures

Physical demands and work environment

The physical demands are those of an office worker, with movement between offices as required.

Additional information

This job specification indicates the main duties and responsibilities of the position and is not an exhaustive list. By applying for this position, you consent to your personal information being obtained, utilised, and stored by the company in terms of the Protection of Personal Information Act (PoPI) through reference checks, credit checks, and trace reports.

Note

Interested candidates who qualify should apply, but this does not entitle them to a response. Suitable candidates will undergo a prerequisite medical assessment as per the OHS legislation. The company is committed to workplace transformation, and the company’s employment equity objectives will be considered.

Posted on 15 Oct 09:49, Closing date 25 Oct