Store Manager

Remuneration:	cost-to-company
Location:	Johannesburg
Education level:	Matric
Job level:	Mid/Senior
Own transport required:	Yes
Travel requirement:	Occasional
Type:	Permanent
Reference:	#BIZ-GREENSTONE S/MNG
Company:	CUM BOOKS

Are you a dynamic individual with a passion for customer service, retail operations, and motivating a team? CUM Books is seeking an experienced store manager to join our Greenstone Shopping Centre location. With over eighty years of dedication to Christian content, we are committed to bringing the hope of the gospel to the people of Africa. If you have a heart for this mission and expertise in retail, we’d love to hear from you.

Job brief

As the store manager, you will be responsible for overseeing daily operations to create an exceptional customer experience. This role requires strong leadership, a commitment to excellent service, and the ability to inspire team members to achieve their best.

Key responsibilities

• Lead and supervise a dedicated retail team
• Deliver and maintain excellent customer service
• Plan and oversee in-store promotions and merchandising
• Manage stock effectively and monitor stock levels
• Ensure compliance with legal health and safety standards
• Address and resolve any issues within the store
• Organise store operations and delegate responsibilities
• Train and guide staff to maximise performance
• Prepare and control the store’s budget, focusing on cost efficiency
• Handle customer complaints, upholding a high standard of service

Desired experience, requirements, and skills

• Strong leadership and team management skills
• Effective communication and interpersonal skills
• Proficiency in budget management and stock control
• Excellent organisational and problem-solving abilities
• Proven experience in retail management or a similar role
• Customer-focused with a commitment to delivering exceptional service

If you’re ready to lead a team in a meaningful role within a longstanding, mission-driven organisation, apply now to join CUM Books at Greenstone Shopping Centre.

Posted on 28 Oct 08:56, Closing date 26 Nov