Job description

Publishared is a dynamic growing digital company looking for a vibrant, passionate individual who is looking to learn and is passionate about customer relationships. Our CRM team manages our client's digital needs, implementation of all digital elements, daily client assessments, and one-on-one interactions with clients.

This position is ideal for someone with digital experience, and a love for working with people and keeping clients happy. You need to be ready to adapt, change, and be flexible daily. If you approach life with a smile and absolute tenacity, then you’ll fit right in.

Responsibilities

Manage client’s expectations daily
Set, monitor, and report on client’s goals
Ensure our brand message is strong and consistent across all channels and marketing efforts (like events, email campaigns, web pages, and promotional material)
Identify opportunities to reach new market segments and expand market share
Monitor competition (acquisitions, pricing changes, and new products and features)
Coordinate sales and marketing efforts to boost brand awareness

Required

Experience with client services
Digital marketing experience
Experience with CRM software
Ability to set and prioritise goals
Understanding of traditional and emerging marketing channels
Excellent communication skills
Ability to think creatively and innovatively
Willingness to learn and grow
Ability to think on your feet, and ensure a client's every need is managed successfully
Teamwork is of the utmost importance
Not afraid to adapt to the changing environment - daily, weekly, monthly
Well-groomed, presentable, and able to speak to clients, both in person and on the phone
Matric certificate
Driver's licence, and own vehicle

Your application has to include, your CV and a Cover letter. Please note that your application will not be considered without a cover letter.

Posted on 05 Aug 08:20, Closing date 2 Oct

Apply by email

hr@publishared.co.za

Or apply with your Biz CV

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