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      Business Analyst

      Remuneration:market-related 
      Location:George
      Job level:Junior/Mid
      Type:Permanent
      Reference:#BH-282
      Company:Badger Holdings


      Company overview

      At dotsure.co.za, we’re not just digital insurance innovators; we’re a team that believes in working smarter, together. Our culture is rooted in advancement, collaboration, and having fun, all while making a meaningful impact. As a business analyst in our online sales team, you’ll be at the forefront of transforming how we connect with customers in the digital world. Working with cutting-edge technologies, you’ll shape the future of online customer journeys and drive real growth – all from the heart of the Garden Route.

      As a business analyst in the online sales space within our innovation department, you’ll drive the optimisation of our digital sales platforms. Your mission will be to turn data into action by analysing metrics, enhancing sales funnels, and aligning digital efforts with strategic goals. Working collaboratively across teams, you’ll help develop scalable solutions that boost customer experiences and drive conversion success.

      Key responsibilities

      Data analysis and reporting
      • Identify key metrics to track online sales performance
      • Develop and implement actionable reports for stakeholders, aligning with strategic goals
      Sales funnel optimisation
      • Analyse the digital sales funnel and identify areas for improvement
      • Collaborate with digital marketing and development teams to optimise conversion rates and customer acquisition
      Digital strategy development
      • Refine digital sales strategies through data-driven recommendations
      • Align customer experience initiatives with business objectives and market trends
      Project leadership
      • Lead digital sales projects from concept to completion, ensuring alignment with business goals
      • Collaborate with developers, marketing, and stakeholders for smooth execution
      Customer journey enhancement
      • Work with customer experience teams to streamline the online sales journey
      • Ensure user-friendly experiences across all digital touchpoints
      Innovation and technology integration
      • Stay informed of digital trends, evaluating and implementing tools to enhance customer experience and efficiency
      Skills and experience

      Education
      • Bachelor’s degree in business, information systems, or a related field
      Experience
      • Minimum of three years’ experience in a business analyst role, focusing on digital sales or e-commerce
      • Background in data-driven decision-making and digital strategy development
      Technical skills
      • Proficiency in data analysis tools (e.g., Excel, Power BI) and CRM systems (e.g., HubSpot)
      • Strong understanding of digital sales strategies, UX, and customer journey optimisation
      Communication and leadership
      • Ability to translate complex data into simple, actionable insights
      • Proven project management skills and experience in cross-functional team collaboration
      Key competencies
      • Data-driven decision-making
      • Customer-centric mindset
      • Strategic thinking and problem-solving
      • Excellent collaboration and communication skills
      • Project management experience
      If you're ready to optimise, innovate, and feel inspired, dotsure.co.za is the place for you!

      Posted on 13 Nov 11:38, Closing date 12 Dec

      dotsure.co.za
      dotsure.co.za is a focused investment holding company specialising in the short-term motor insurance industry.
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