Senior Account Manager

Remuneration:	negotiable market-related
Location:	Durban
Remote work:	Some remote work allowed
Education level:	Degree
Job level:	Senior
Travel requirement:	Occasional
Job policy:	Employment Equity position
Type:	Permanent
Reference:	#GCM111124CS
Company:	Gorilla

An exciting opportunity has arisen in the Durban Jungle for a senior account manager to share their awesome. This is a role that will allow you to take ownership for your own brands, and grow not only your digital skills but also get involved in TTL projects.

As a member of a multi-disciplined team, the senior account manager will be responsible for the following:

Client relationships

•   Day-to-day management of multiple client relationships
•   Working with clients on new and existing briefs
•   Identifying opportunities to cross-sell and up-sell services and drive revenue targets

Project management

• Writing briefs and ensuring that these are delivered against
• Daily overseeing and management of projects, both internally and externally, within budgets and timelines
• Acting as a daily escalation point for resolving project issues
• Managing job health on Magnetic
• Improving work processes to drive efficiency

Financial management

• Scoping projects and managing delivery against budgets and retainers
• Overseeing the issuing of Cost Estimates, receipt of POs, delivery of work and invoicing and payment receipting as required
• Driving business growth through diligent financial and forecast reporting
• Attendance of WIP meetings and resolving issues that arise out of this

Reporting

•   Interpreting insight tools
•   Completion of all monthly and campaign reporting
•   Liaising and driving third-party agencies to ensure timeous submission of reporting to client
•   Ensuring necessary reports are complete, checked and approved before being sent to the client

Strategy

• Refine and contribute to strategies that address key marketing challenges and deliver value
• Pursue innovative solutions and ideas for clients
• Oversight and guidance on the delivery of any strategy under the guidance of the AD
• Translating knowledge of digital/industry developments to drive client aspirations into strategies
• Ultimate responsibility for the delivery of any strategy in collaboration with the internal team and under the supervision of AD  and MD
• Developing Digital/TTL plans, aligned with client strategy

Skills required

• Recognised qualification in marketing, media and communications 
• Min four years in an account management role and familiarity with all the internal client services processes 
• Comprehensive understanding of Digital and other media channels (including ATL and BTL), with a solid understanding of the strengths of different media
• Understand digital technologies and their application, including search, websites, social media and mobile 
• In-depth Knowledge of marketing intelligence, budgeting and financial processes
• Understanding and skill in the planning of integrated communications

Company Description

We are Gorilla, an award-winning creative digital agency with offices in Johannesburg and Durban. Our mission, in a nutshell, is to put work out into the world that makes our clients and their customers say “That is awesome!

Posted on 14 Nov 08:47, Closing date 12 Jan