Senior Support and Installation Technician
| Remuneration: | R216000 - R300000 per year negotiable cost-to-company |
| Benefits: | Company Motor-Vehicle for Business Use Only + Medical Insurance |
| Location: | Cape Town, Observatory, Black River Park |
| Education level: | Matric |
| Job level: | Senior |
| Travel requirement: | Often |
| Type: | Permanent |
| Reference: | #P1-TECH-0624 |
| Company: | Platform1 Systems Pty Limited |
Are you passionate about using advanced technology to make a difference in safety and security?
Platform1 Systems, an ethical and value-based leader in ANPR/LPR (Automatic Number Plate Recognition / Licence Plate Recognition) software, is dedicated to ensuring the safety and security of our clients through innovative solutions and exceptional service. We are on a mission to combat crime ethically and effectively. As such we are seeking a skilled senior technician to join our team.
Roles and responsibilities would include (not limited to)
- Install, configure, and test technical systems.
- Responsible for the installation, maintenance, and repair of licence plate recognition cameras, security systems, including alarms, surveillance cameras, access control systems, and other security equipment.
- Technical support to clients both remote and in person.
- Perform routine maintenance and inspections to ensure optimal performance of equipment and systems for both internal and client installations.
- Diagnose and troubleshoot technical issues, providing timely and effective solutions.
- Repair or replace defective components, parts, or systems as necessary.
- Maintain accurate records of all internal and client maintenance, repairs, and installations.
- Collaborate with management and other staff to improve system performance and reliability.
- Provide technical training to end-users or clients.
- Assist with technical diagrams and drafting of site plans.
- Advise best practices in relation to installation of hardware, their positioning and setup.
- Formalising quotations to client(s) based on client requirements.
- Ensure compliance with safety regulations and company policies.
- Stay updated on industry trends, new technologies, and best practices.
- Proactively monitoring systems in both an office and control room environment
- Maintain and manage supplier accounts within the technical department, this includes collections, deliveries and other transport related duties or requirements from the company.
Attributes of candidate- Honest: Truthful, Sincere and direct in one’s engagement with others.
- Communication: Effectively listen, speak and write in a clear manner. Needs to be methodically thought out and be appropriate and effective in the manner in which it is applied.
- Organisation: To be able to identity priorities, draw up a working schedule, monitor progress towards targets / goals and deadlines.
- Team player: To be able to work collaboratively with colleagues to deliver upon deadlines.
- Ethical: To know and understand the moral values of the company and ensure that they are upheld at all times. That all actions align with that of the company.
Required- Driver's licence and ability to travel to various job sites as needed (required).
- Proven experience as a senior technician or in a similar technical role (minimum of five years' experience).
- PSIRA Registration (required).
- High school diploma or equivalent; associate degree or technical certification in security industry (preferred).
- Strong understanding of security systems, their installation and maintenance thereof.
- Familiarity with Hik-Connect / IVMS / SMARTPSS / Hik-Partner Pro.
- Proficient in using diagnostic tools, hand tools, and software applications related to the role.
- Excellent problem-solving skills and attention to detail.
- Ability to read and interpret technical manuals, schematics, and diagrams.
- Strong communication skills and the ability to work well with a team or alone.
- Exceptional time management.
- Proactive approach to training, ensuring a willingness and understanding of skills both taught in a workshop, training and self-taught environment.
- Ability to adapt to a changing environment.
- Excellent organisational and leadership skills.
- Exeptional attention to detail.
Physical requirement(s)- Ability to lift and carry items and equipment.
- Ability to stand, walk, bend, and perform repetitive tasks for extended periods.
- Comfortable working in various environments, including outdoor and confined spaces.
If you are committed to excellence and ready to contribute to our goals, we invite you to be a part of our dynamic and impactful organisation. Apply now to join us in making a difference.
Company Description
Platform1 is an ethical, value based and crime-fighting focused ANPR/LPR (Automatic Number Plate Recognition / License Plate Recognition) software and camera management suite.
The primary function of the platform is to provide camera owners/operators a secure cloud-based solution for efficient, cost-effective camera operation with the goal of securing data, ensuring strict access control and usage policies, and reducing maintenance-related costs and down time.
The software is designed to protect clients’ collected data and Platform1™ does not engage in ANY data mining or manipulation and does NOT sell access to collected data.
Posted on 19 Jun 09:57, Closing date 18 Aug
