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News

The martech revolution: Navigating the future of marketing in South Africa

Marketing

The martech revolution: Navigating the future of marketing in South Africa

Wendy Case, Issued by Incubeta 28 Nov 2024

Image source: Miguel Á. Padriñán from

Corporate & Commercial Law

Dawn raid dodging: Ensure employees don't delete private messages

Clare-Alice Vertue, Karl Blom, Siya Ngcamu, and Sidrah Suliman 9 Oct 2024

Source: © 123rf As customer journeys become more complex, creating a more personalised two-way interaction with customers is an increasingly important requirement for brands

Research

Messaging the preferred method for customers to interact with brands says research

9 Jul 2024

Advertising

Pinterest sees accelerated advertising growth and Gen Z appeal

11 Jun 2024

Source: Supplied. Dean Baker is the squad lead of BFSI from Infobip.

Banking

Banks must embrace next-generation solutions to satisfy data-driven demands

Dean Baker 23 Apr 2024

Medtech

Unmasking deepfakes: Navigating the threat to medical professional identity and trust

Brenda Kubheka-Chauke 7 Mar 2024

Why businesses should leverage click-to-chat ads for real-time customer interaction

Digital

Why businesses should leverage click-to-chat ads for real-time customer interaction

George Muhia 6 Feb 2024

Social media trends: Just an annual echo?

Social Media

Social media trends: Just an annual echo?

Sean Cavé, Issued by Brandfundi 25 Jan 2024

M-commerce is changing how retailers engage with its customers

E-commerce

M-commerce is changing how retailers engage with its customers

Evan-Lee Courie 23 Oct 2023

Isaac Akanni, customer growth manager for Africa at Infobip Nigeria

E-commerce

A guide to mastering customer touchpoints for retail success

Isaac Akanni 13 Oct 2023

Image: Terry Levin. Zoe Scaman looks at where the internet is going through the lens of User Generated Content at the recent Nedbank IMC.

IMC Conference

#NedbankIMC2023: From creator economy to cosy web to a new spirit of reciprocity and generosity

Terry Levin 18 Sep 2023

Source © Egor Kotenko The global retail spend over chatbots is forecast to reach $12bn in 2023; growing to $72bn by 2028

Technology

ChatGPT: The great disruptor in retail

19 Jun 2023

Healthcare

BetaLife Health makes headway in Africa with AI-backed blood donations

22 May 2023

Branding

How brands can achieve saliency through empathy

Tyrann Burger 4 May 2023

Embracing the tech revolution: What hotels need to do to stay ahead

Technology

Embracing the tech revolution: What hotels need to do to stay ahead

Anton Gillis 3 May 2023

Clickatell announces world's first Chat Commerce Platform as a service

Mobile & Apps

Clickatell announces world's first Chat Commerce Platform as a service

Issued by Semaphore 21 Apr 2023

9 trends that will shape travel in 2023

Tourism & Travel

9 trends that will shape travel in 2023

9 Mar 2023

10 ways to ignite e-learning in the workplace

E-learning

10 ways to ignite e-learning in the workplace

9 Mar 2023

Nurturing the growth of e-commerce in South Africa

E-commerce

Nurturing the growth of e-commerce in South Africa

Lauren Hartzenberg 2 Mar 2023

Source: Supplied. Lelen Udayan, head of customer experience at Mukuru.

Fintech

Achieving a frictionless customer experience in fintech

Lelen Udayan 26 Jan 2023

Source: © Michael Burrows Mobile messaging is the next big channel for digital commerce in 2023 says research from Clickatell

Digital

Clickatell: Mobile messaging the next big channel for digital commerce in 2023

18 Jan 2023

Will 2023 take us closer to RCS replacing SMS as the world's default messenger?

Technology

Will 2023 take us closer to RCS replacing SMS as the world's default messenger?

Ongopotse Motlhanke 7 Dec 2022

5 steps to using design thinking in creating multi-channel marketing strategy

Marketing

5 steps to using design thinking in creating multi-channel marketing strategy

Craig Hannabus, Issued by Rogerwilco 6 Dec 2022

Image source: scyther5 –

Media & Entertainment Law

What SA's new internet laws mean for social media indiscretions

Peter Olyott 30 Sep 2022

Social Media

As pandemic measures are lifted, social media use has declined with the exception of TikTok

Philip Mai and Anatoliy Gruzd 26 Sep 2022

Media

Pitcher Awards shortlist announced

19 May 2022

WhatsApp emoji reactions and 2GB file sharing launches

Services

WhatsApp emoji reactions and 2GB file sharing launches

9 May 2022

Banking

Programmable Banking kicks off

17 Mar 2022

Source: © PepsiCo. Dr. Dre, Snoop Dogg, Eminem, Mary J. Blige and Kendrick Lamar are coming together to perform at this year’s Pepsi Super Bowl LVI Halftime Show

Advertising

The mobile device: The Super Bowl's biggest opportunity

Danette Breitenbach 11 Feb 2022

When content and commerce collide

Social Media

When content and commerce collide

Greg Bailie 15 Nov 2021

How chatbots will continue to be an important part of digital marketing

Technology

How chatbots will continue to be an important part of digital marketing

Sibongile Mbuzwana 30 Sep 2021

Branding

South Africa dominates Brand Finance Africa 150 2021 ranking

28 Sep 2021

Check Point discovers new Android virus that spreads via WhatsApp

Cybersecurity

Check Point discovers new Android virus that spreads via WhatsApp

9 Apr 2021

WhatsApp users flock to Telegram, Signal following privacy policy debacle

Services

WhatsApp users flock to Telegram, Signal following privacy policy debacle

11 Jan 2021

#FluxTrendsMasterclass: How brands can connect with Generation Z

Entrepreneurship

#FluxTrendsMasterclass: How brands can connect with Generation Z

23 Oct 2020

Top brands in Africa could lose up to $60bn due to pandemic

Branding

Top brands in Africa could lose up to $60bn due to pandemic

15 Oct 2020

How conversational commerce is shaping the future of business

E-commerce

How conversational commerce is shaping the future of business

James Bayhack 14 Sep 2020

#GoogleforSouthAfrica

Digital

#GoogleforSouthAfrica

Issued by Dentsu 9 Jun 2020

Innovation is key for SMEs

Community

Innovation is key for SMEs

31 Mar 2020

Coronavirus - the litmus test for remote working

Management & Leadership

Coronavirus - the litmus test for remote working

11 Mar 2020

#BlockchainAfrica: The impact of blockchain on the global economy

Blockchain Africa

#BlockchainAfrica: The impact of blockchain on the global economy

Ilija Acimovic 4 Mar 2020

#BizTrends2020: What does the African mobile consumer really want for the new decade?

Trends

#BizTrends2020: What does the African mobile consumer really want for the new decade?

Lynette Hundermark 3 Feb 2020

Image source: Gallo/Getty Images.

Social Media

2020 social trends you need to know

Julia Rhodes 29 Jan 2020

Research

#BFGlobal500: Amazon breaks $200bn mark, still world's most valuable brand

22 Jan 2020

Trends

#BizTrends2020: Trends that will shape travel experiences in 2020

Adrian Roodt 16 Jan 2020