Customer loyalty | Bizcommunity

Customer loyalty | Bizcommunity

News

Reignite Your Culture, Unleash Your Team, and Accelerate Growth

CRM, CX, UX

Reignite Your Culture, Unleash Your Team, and Accelerate Growth

Issued by BrandLove 20 Jan 2025

Optiva is taking Gemini-powered agentic AI-powered BSS to MWC

Telecoms & Networks

Optiva is taking Gemini-powered agentic AI-powered BSS to MWC

18 Feb 2025

Bronwyn Pretorius, Ackermans' new CMO, champions retail innovation in SA

Retail Marketing

Bronwyn Pretorius, Ackermans' new CMO, champions retail innovation in SA

Evan-Lee Courie 12 Feb 2025

#BizTrends2025: 7 trends for retailers to '2020-thrive'

Trends

#BizTrends2025: 7 trends for retailers to '2020-thrive'

Evan-Lee Courie 6 Feb 2025

#BizTrends2025: Penquin’s Tyrell Stevens - Predictive personalisation transforming digital marketing

Digital

#BizTrends2025: Penquin’s Tyrell Stevens - Predictive personalisation transforming digital marketing

Tyrell Stevens 23 Jan 2025

Construction & Engineering

How to reflect your brand identity through thoughtful office design

Issued by Trend Group 17 Jan 2025

3 key strategies for retailers to navigate 2025

Trends

3 key strategies for retailers to navigate 2025

13 Dec 2024

Peach Payments now accepts RCS cards as payment method

Banking & Finance

Peach Payments now accepts RCS cards as payment method

9 Dec 2024

#OrchidsandOnions: Is Jaguar's "Type 00" a risky gamble or a marketing masterstroke?

#OrchidsandOnions

#OrchidsandOnions: Is Jaguar's "Type 00" a risky gamble or a marketing masterstroke?

Brendan Seery 9 Dec 2024

Source: © Bizcommunity The inaugural SSA MMA Smarties Awards awarded 51 Awards, with 19 Gold, 19 Silver and 13 Bronze Awards

Marketing

Inaugural SSA MMA Smarties' winners announced, the TFG named Brand of the Year

9 Dec 2024

Time to get creative about raising standards in the creative industry

Advertising

Time to get creative about raising standards in the creative industry

Luca Gallarelli and Carl Willoughby, Issued by Association for Communication and Advertising 4 Dec 2024

From dive to thrive: How PR can resuscitate a launch flop

PR & Communications

From dive to thrive: How PR can resuscitate a launch flop

Emma Rijkers, Issued by Hook, Line & Sinker 29 Nov 2024

Unlocking the future of retail with geospatial data

Research

Unlocking the future of retail with geospatial data

Craig Schwabe 26 Nov 2024

Nedbank IMC 2024 Conference White Paper calls for authenticity and humanised growth

IMC Conference

Nedbank IMC 2024 Conference White Paper calls for authenticity and humanised growth

Issued by IMC Conference 20 Nov 2024

Source: © 123rf Digitlab's new report predicts emerging trends and strategies set to shape the future of digital marketing

Digital

Digitlab's Insight 2025: The State of Digital: 6 critical trends for 2025

19 Nov 2024

How till slip competitions help build brands

Digital

How till slip competitions help build brands

Issued by Techsys Digital 18 Nov 2024

How retailers can navigate the prolonged Black Friday shopping season

Sales

How retailers can navigate the prolonged Black Friday shopping season

14 Nov 2024

Source: Supplied. Pieter De Wet, business development lead at FutureBank.

Financial Services

Beyond transactions: The rise of mobile wallets. But consolidation is coming

13 Nov 2024

End-to-end security is your best business investment

SMEs

End-to-end security is your best business investment

Issued by ASUS 8 Nov 2024

Source: Supplied.

Retail & Hospitality Property

Redefine Properties unveils newly expanded Pan Africa Mall

4 Nov 2024

How customer reviews shape Black Friday buying decisions

Retail Marketing

How customer reviews shape Black Friday buying decisions

Issued by Hellopeter 1 Nov 2024

Hyper-personalisation is the future of customer care

CRM

Hyper-personalisation is the future of customer care

29 Oct 2024

Customer loyalty/rewards programmes: Why CX and personalisation are the key to winning

CRM

Customer loyalty/rewards programmes: Why CX and personalisation are the key to winning

Michael Levinsohn 28 Oct 2024

Source: © 123rf Platforms such as Instagram, Facebook and TikTok have become crucial components of the digital advertising landscape

Digital

SA's digital ad revenue hits new all-time high with almost 40% share of overall advertising market

Paula Hulley 24 Oct 2024

Why empathy is redefining customer experience in a digital world

CRM

Why empathy is redefining customer experience in a digital world

Liezel Jonkheid 22 Oct 2024

How WhatsApp automation can enhance customer service

CRM

How WhatsApp automation can enhance customer service

Xander Barnard 16 Oct 2024

The crucial role of last-mile delivery in customer satisfaction

E-commerce

The crucial role of last-mile delivery in customer satisfaction

10 Oct 2024

See beyond the competition: Analyse, understand and compete

Digital

See beyond the competition: Analyse, understand and compete

Issued by Location Bank 30 Sep 2024

(Image supplied) The 2024 IAB South Africa Internet Advertising Revenue Report, also known as the Online AdSpend Report, has confirmed the significant expansion of online advertising as forecasted in last year’s report

Digital

IAB Online AdSpend Report: SA's digital ad revenue soars to R17.7bn

27 Sep 2024

Agribusiness

Boosting South Africa’s agribusiness: Practical strategies for growth and success

Phumla Mavundla 26 Sep 2024

Navigating digital transformation in South Africa’s retail space

Technology

Navigating digital transformation in South Africa’s retail space

Boyd Chislett 25 Sep 2024

Use Black Friday to set your business up for success with these 7 insights

Digital

Use Black Friday to set your business up for success with these 7 insights

Zaida Kamish, Issued by Incubeta 23 Sep 2024

Prisa's 2024 Prism Award winners unveiled in Cape Town

PR & Communications

Prisa's 2024 Prism Award winners unveiled in Cape Town

22 Sep 2024

Data-rich loyalty programmes can boost retail businesses in SA

CRM

Data-rich loyalty programmes can boost retail businesses in SA

12 Sep 2024

5 WhatsApp trends transforming retail customer communication in 2024

Trends

5 WhatsApp trends transforming retail customer communication in 2024

Xander Barnard 11 Sep 2024

Why retailers should consider embedded finance

Banking & Finance

Why retailers should consider embedded finance

12 Sep 2024

Source: Supplied. Carrie Peter, managing director at Impression Signatures.

Banking

How digital signatures drive security, certainty, loyalty in banking

5 Sep 2024

South Africa’s niche travel market set to surge by 2025

Travel

South Africa’s niche travel market set to surge by 2025

29 Aug 2024

Toys R Us shows resilience despite SA's challenging retail decline

Retailers

Toys R Us shows resilience despite SA's challenging retail decline

27 Aug 2024

How e-commerce brands can win in the age of customer expectation

CRM

How e-commerce brands can win in the age of customer expectation

Khosi Ncube 22 Aug 2024

Anti-marketing: The antidote for a dead marketing game

Marketing

Anti-marketing: The antidote for a dead marketing game

Xavier Olivier, Issued by DarkMatter 6 Aug 2024

How consumer demand is driving change in food packaging

Packaging

How consumer demand is driving change in food packaging

Issued by KLA 5 Aug 2024

The future role of AI in frequent flyer programmes

Travel

The future role of AI in frequent flyer programmes

Frik van der Westhuizen 1 Aug 2024

6 strategies TDMC considers to build customer loyalty

CRM, CX, UX

6 strategies TDMC considers to build customer loyalty

Issued by TDMC 30 Jul 2024

Source: © 123rf Part 1 of the South African Customer Experience Report discusses the giant disconnect between businesses and consumers

CRM, CX, UX

Part 1: South African Customer Experience Report - The giant disconnect

30 Jul 2024

5 signs you’re good at saving money in your small business

SMEs

5 signs you’re good at saving money in your small business

Ben Bierman, Issued by Business Partners Limited 29 Jul 2024

AI can drive the future of customer service

Technology

AI can drive the future of customer service

Warren Hawkins 25 Jul 2024

Social Places introduce local pages and Bing integration

CRM, CX, UX

Social Places introduce local pages and Bing integration

Issued by Social Places 31 Jul 2024