![#CEMAfrica2024: A triumph in CX innovation](https://biz-file.com/c/2408/747388-120x120.jpg?5)
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![#CEMAfrica2024: A triumph in CX innovation](https://biz-file.com/c/2408/747388-120x120.jpg?5)
![Brightest minds in CX to gather at CEM Africa this August](https://biz-file.com/c/2206/659949-120x120.jpg?1)
![Source: ©Andriy Popov -](https://biz-file.com/c/2111/636116-120x120.jpg?3)
![Why etailers are missing out on billions in sales: CEM Africa features latest SA Digital CX Report](https://biz-file.com/c/2111/634214.jpg)
![CEM Africa gathers who's who of e-commerce and CX gurus](https://biz-file.com/c/2111/634174.jpg)
Marketing & Media
CEM Africa gathers who's who of e-commerce and CX gurus
![Multichoice, Shoprite, Woolworths, Superbalist and others to share lessons in customer experience (CX) at CEM Africa in Nov](https://biz-file.com/c/2110/632167.jpg)
![To lead in digital transformation, modernise legacy systems](https://biz-file.com/c/1908/510726.jpg)
![Daniel Thebe presenting at #CEM19. Yes, Darth Vader music played as he walked on stage](https://biz-file.com/c/1908/510818-120x120.jpg?2)
![#CEM19: Experiment and break the norm in CX, fail forward fast](https://biz-file.com/c/1908/510371.jpg)
Marketing & Media
#CEM19: Experiment and break the norm in CX, fail forward fast
Leigh Andrews 8 Aug 2019
![#CEM19: Once you've lost consumers' trust, how do you re-establish it? KPMG responds](https://biz-file.com/c/1908/509848-120x120.jpg?2)
Marketing & Media
#CEM19: Once you've lost consumers' trust, how do you re-establish it? KPMG responds
Leigh Andrews 5 Aug 2019
![Torr presenting at the CEM Africa Summit 2019.](https://biz-file.com/c/1908/510074-120x120.jpg)
Marketing & Media
#CEM19: Learn how to build trust, nurture great CX from a surfing 'guardian angel'
Leigh Andrews 6 Aug 2019
![Rashid Toefy, deputy director - general: economic operations in the Western Cape government presenting his keynote at the CEM Africa Summit 2019.](https://biz-file.com/c/1907/509640-120x120.jpg?2)
Marketing & Media
#CEM19: How government is reducing red tape in the experience economy
Leigh Andrews 31 Jul 2019
![#CEMAfrica2018: Why customer loyalty is becoming a thing of the past and what to do about it](https://biz-file.com/c/1808/451643-120x120.jpg?2)
Marketing & Media
#CEMAfrica2018: Why customer loyalty is becoming a thing of the past and what to do about it
Leigh Andrews 3 Aug 2018
![#CEMAfrica2018: Why we need to talk about emotion in the boardroom](https://biz-file.com/c/1808/451418-120x120.jpg?2)
Marketing & Media
#CEMAfrica2018: Why we need to talk about emotion in the boardroom
Leigh Andrews 1 Aug 2018
![Diane Magers, CEO of the global Customer Experience Professionals’ Organisation (CXPA).](https://biz-file.com/c/1807/451107-120x120.jpg?2)
Marketing & Media
#CEMAfrica2018: Why CX is the only competitive advantage left
Leigh Andrews 1 Aug 2018
![Julia Ahlfeldt, certified customer experience professional (CCXP).](https://biz-file.com/c/1807/450961-120x120.jpg?2)
Marketing & Media
#CEMAfrica2018: "Customer experience is the next competitive battlefield"
Leigh Andrews 31 Jul 2018
![Investing in your customers yields returns](https://biz-file.com/c/1806/444966-120x120.jpg)
![Simply put? Cut the red tape and empower your staff. Scott Griessel © –](https://biz-file.com/c/1708/406530-120x120.jpg?2)
Marketing & Media
#CEMAfrica2017: CX predictions for the future, action to take TODAY
Leigh Andrews 16 Aug 2017
![MultiChoice team at CXA Awards © .](https://biz-file.com/c/1708/406353-120x120.jpg?2)
![Image supplied.](https://biz-file.com/c/1707/402897-120x120.jpg?2)
![How Spree is transforming its customer experience through technology](https://biz-file.com/c/1706/399355-120x120.jpg?2)
![Customer Experience Africa Awards launched](https://biz-file.com/c/1704/386956-120x120.png)
![If only it were this easy to create loyal customers! © Anyka –](https://biz-file.com/c/1608/356322-120x120.jpg?2)
![[Biz Takeouts Podcast] 183: Evolution of CEM and the CEM Africa Summit](https://biz-file.com/c/1607/353809-120x120.jpg?2)
![CEM Summit leads the way for the African customer experience industry](https://biz-file.com/c/1607/353675.jpg)
![Episode 183: The rapid evolution of Customer Experience Management and the CEM Africa Summit.](https://biz-file.com/b/1607/594213.gif?1)
![Episode 183: The rapid evolution of Customer Experience Management and the CEM Africa Summit](https://biz-file.com/b/1607/594209.gif?1)
![[Biz Takeouts Lineup] 183: The CEM Africa Summit and NATIVE VML's trends report](https://biz-file.com/c/1607/353240-120x120.jpg?2)
![The rapid evolution of customer experience management](https://biz-file.com/c/1607/351133-120x120.jpg?2)
![Africa's largest CEM event hits Cape Town this August](https://biz-file.com/c/1607/350723.png)
![[CEM Africa Summit]: Keeping your customers connected](https://biz-file.com/c/1507/298538.jpg)
![Jessica Tennant](https://biz-file.com/b/2106/246346.png?19)
![[CEM Africa Summit] CGC: The new consumer economy](https://biz-file.com/c/1507/297550.jpg)
![[CEM Africa Summit] Social customer engagement as a social business enabler](https://biz-file.com/c/1507/297502.jpg)
Marketing & Media
[CEM Africa Summit] Social customer engagement as a social business enabler
Leigh Andrews 29 Jul 2015
![[CEM Africa Summit] Employee satisfaction = customer satisfaction](https://biz-file.com/c/1507/297090.jpg)
Marketing & Media
[CEM Africa Summit] Employee satisfaction = customer satisfaction
Leigh Andrews 28 Jul 2015
![[CEM Africa Summit] CEM for the tech-enabled African future](https://biz-file.com/c/1507/297003.jpg)
Marketing & Media
[CEM Africa Summit] CEM for the tech-enabled African future
Leigh Andrews 27 Jul 2015
![CEM Africa Summit opens this week in Cape Town](https://biz-file.com/c/1507/295702.jpg)
![CEM Summit develops 'Four Key Tracks' agenda](https://biz-file.com/c/1506/289474.jpg)
![Customer experience management summit addresses skill upliftment](https://biz-file.com/c/1506/286079.jpg)
![CEM Africa Summit 2015 gears up for fourth successful year](https://biz-file.com/c/1503/264264.jpg)
![CEM Africa Summit to explore the voice of your customer](https://biz-file.com/c/1207/107073-120x120.jpg)
![CEM Summit gets sponsor](https://biz-file.com/c/1206/105257-120x120.jpg)
![Two-day summit on customer experience management](https://biz-file.com/c/1205/102526-120x120.jpg)
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