Senior Digital Account Manager - Sydney based Agency

Remuneration:	R70000 per month tctc
Benefits:	Structured as detailed in job ad
Location:	Remote - for Sydney Agency
Remote work:	Only remote work
Education level:	Degree
Job level:	Senior
Own transport required:	Yes
Type:	Permanent
Reference:	#LEW 02 Feb 2025
Company:	Lewyll Communications

Job description

Get Familiar with Australian Digital Marketing Agency - Sydney


Our client is a Patient Growth Marketing Agency owned and founded in Australia by marketing and customer acquisition experts with a track record of helping dental practices scale-up quickly. The company is driven by a passion for helping practice owners in the Dental and Medical industry attract new patients without getting stung by major, generalist agencies. This niche Agency successfully manages the marketing needs of 100+ dental and medical practices in Australia with team members collaborating across the globe.


Job Summary - Senior Digital Account Manager


This specialist Digital Marketing Agency is on the lookout for a Senior Digital Account Manager to become part of our REMOTE team of marketing experts. In this fast-paced, dynamic setting, you'll find a team that supports your growth both personally and professionally. As a key liaison for our clients, coordinating with our SEO, Google Ads, Facebook Ads, and website development teams, you will collaborate to meet client goals and objectives. The ideal candidate will have a history of fostering high client satisfaction.

This is a Full-time Remote position with standard hours from Monday to Friday, 11 a.m. to 7 p.m. Sydney, Australia Time. 

That would mean Central African Time (SA time zone) -working hours are 2am to 10 am Monday to Friday. As you will be working the same hours as the rest of the Remote Team, these hours of work are Non-Negotiable

Role Responsibilities

• Take ownership of client retention and contribute to their growth within our portfolio.
• Review client reports diligently during our monthly reporting cycle while clearly articulating campaign data and statistics, ensuring that we consistently meet or exceed client goals.
• Conduct regular campaign reviews with clients, tailored to their preferences and scaled according to their size.
• Proactively make recommendations for campaign improvements, specifically in the domains of SEO, Advertising, Social Media Engagement, or Website design.
• Pose forward-thinking questions during client reviews to anticipate needs, explore additional services, and stay abreast of market changes.Drive business growth by expanding the client base through the generation of new client referrals.
• Managing the entire client life-cycle, including onboarding new clients, frequent check-ins and off boarding calls.
• Collaborate seamlessly within the Digital team, advocating for clients to ensure their

Why join us - Compensation and benefits:

• Competitive starting monthly salary of 70,000 ZAR, inclusive of a monthly retention bonus
• Remote position (work from anywhere), full-time, and long-term
• Annual compensation review
• 5 days’ work, Annual leaves, Public holidays, , Birthday leave, and Performance recognition reward!
• Global exposure and friendly work environment
• Opportunity to learn new techniques & tools with a dynamic team
• Professional Training and Certification
• Huge opportunity for vertical career progression

What we are looking for:

• A minimum of 5 years of experience in Account Management in an accredited Digital Agency.
• At least 5 years of experience working in a Digital Marketing Agency, handling multiple clients while leading cross-functional teams to accomplish set objectives.
• Excellent written and verbal communication skills in English. A neutral accent is preferred
• Knowledge of digital advertising fundamentals (SEO, Google AdWords and Facebook Ads), with a keen interest in learning more.
• In-depth understanding of client needs, and the ability to identify opportunities for the client where the company can provide additional value-added services.
• Strong attention to detail, time management, and organisational skills.
• Experience in remote working softwares, including Monday.com, Slack, Zoom.Why join us - Compensation and benefits:


NOTE:           Our Australian client are looking for a Digital Account Manager, with AGENCY experience - they are NOT looking for a Digital Marketing Manager, with CORPORATE experience.

Posted on 04 Feb 14:02, Closing date 5 Apr