Guest Relations Officer

Location:	Durban, Chatsworth
Education level:	Matric
Job level:	Mid
Type:	Permanent
Reference:	#GRO_CW
Company:	Mustard Seed

We are an advertising agency, specialising in the marketing of shopping centres, seeking a guest relations officer at an upmarket shopping centre in the Chatsworth area, overseeing the information desk from Mondays to Fridays.

Should you not have received a response within 14 days, your application has been unsuccessful. 

Important:

• Please indicate your current/last salary on your application as well as your availability
• Must reside in Chatsworth area

Requirements:

• Friendly and helpful character
• Excellent communication skills
• Customer service orientated
• Attention to detail a must
• Must be admin savvy and well organised
• Must we available to work over weekends and public holidays

Duties for this position include, but are not limited to:

• Directing customers around the shopping centre
• Serve as the primary point of contact for the shopper/public
• Assist shoppers with information pertaining the shopping centre
• Protect the day-to-day operation of the business by preventing security-related factors that can cause business interruption
• Serve shoppers with gift cards, queries and assistance where needed
• Respond to emergencies (medical and other) by calling emergency responders such as ambulance service, fire department or law enforcement
• Undertake other general duties to provide support to centre management and shoppers as directed

Posted on 27 Sep 13:20, Closing date 26 Nov