
AI in Advertising: AI - The most pressing challenge to the future of our industry
Jarred Cinman 30 Aug 2024
![]() |
AI in Advertising: How AI regulation is shaping the future of advertising and its impactWelcome to the September AI in Advertising digest on Bizcommunity, brought to you by the Association for Communication and Advertising (ACA) and the ACA's Future Industry* group, a think tank grappling with this coming wave of change. ![]() Source: © 123rf 123rf This month AI in Advertising examines a key topic in AI: the state of regulation and all the legal issues that this topic raises This month we turn our attention to a key topic in AI, the state of regulation and all the legal issues that this topic raises. A fair summary is that most of the law isn't settled, and many countries have yet to pass significant legislation to govern AI. South Africa is gradually embarking on its own AI regulation journey and Musa Kalenga, who has been preparing a submission on behalf of the ACA to the national government, will talk about this. For most agencies and clients, the major legal and risk worries are:
The short answer to all of these is that there is no clear answer yet. There are so many laws and lawsuits still in draft form and the landscape is constantly changing. But hopefully, in this digest, we will provide the latest updates to enable you to make smart choices as to when and how you engage with AI. In the words of Stephen Hollis, our legal advisor at the ACA, " The current state of play in South Africa is that AI regulation is not yet in existence – it is very much an ‘AI Wild West’ where AI systems are being unleashed without any real impact assessments being done on where government should look to set up some guardrails to ensure that rightsholders are not prejudiced by tech firms.” With that said, let's take a closer look.
Unlocking AI's future in marketing and communications: A policy vision for South Africa by Musa KalengaIn a bold move towards digital transformation, South Africa's Department of Communications and Digital Technologies recently held an AI planning session, emphasising the need for a strategic policy framework to harness AI's potential in marketing and communications. The framework must address AI’s ethical, social, and economic implications while driving innovation and ensuring equitable benefits. AI is set to revolutionise marketing by transforming how businesses engage with consumers. However, to unlock AI's full potential, a supportive government policy is essential. Here's how AI can reshape the industry and the policy interventions required to make this transformation effective. Enhanced targeting and personalisation: Data-driven marketingAI excels at targeting and personalisation, enabling marketers to deliver tailored messages based on deep data insights. However, the success of AI-driven marketing depends on ethical access to large datasets. For AI to thrive in South Africa, policies must support the ethical collection, storage, and use of consumer data.The National AI Policy Framework must focus on data governance, ensuring that marketers can utilise data responsibly while protecting consumer privacy. By promoting data anonymisation and secure storage technologies, the government can create a regulatory environment that supports AI in marketing while safeguarding consumer rights. Boosting efficiency and productivity: AI-driven innovationAI enhances efficiency by automating tasks such as data analysis and campaign management, freeing marketers to focus on strategy and creativity. To harness these benefits, government policies should promote widespread adoption of AI technologies. Investment in AI infrastructure, including high-speed internet and AI-specific tools, will be crucial. The government can incentivise businesses, particularly SMEs, with tax breaks or grants to adopt AI-driven marketing tools, helping them compete on a global scale. New business models and revenue streamsAI is not just improving current practices but opening doors to new business models like AI-powered recommendation engines and predictive analytics. To fully capitalise on these opportunities, South Africa needs a policy environment that encourages AI innovation and commercialisation. The National AI Policy should prioritise funding for research and development (R&D) and establish AI innovation hubs. These initiatives would support startups and facilitate access to venture capital, enabling companies to innovate and develop cutting-edge AI solutions. Impact on the Labour MarketThe adoption of AI in marketing will significantly impact South Africa’s labour market. While AI will automate tasks like content creation and data analysis, it will also create new job roles in AI tool management, data interpretation, and AI system oversight. Workers will need to reskill and upskill, acquiring competencies in AI technologies to remain relevant. To support this shift, the government should implement AI-focused education and training programmes and encourage public-private partnerships that foster the development of AI talent. Offering incentives for reskilling will help businesses prepare their employees for AI’s transformative role in marketing. Addressing the ethical dilemma: Responsible AIAs AI becomes integrated into marketing, concerns about data privacy and algorithmic bias are inevitable. To mitigate these risks, the government must establish a robust ethical framework focused on transparency, accountability, and fairness. An independent oversight body should be created to monitor AI practices, ensuring that AI systems are ethical and consumer trust is maintained. The Way ForwardSouth Africa’s AI planning session highlights the urgent need for strategic policies that prioritise data governance, ethical AI use, and innovation. With the right framework, AI will drive marketing transformation, economic growth, and job creation, positioning South Africa as a global leader in AI-driven marketing. Regulatory round-upHere are a few updates on the major legislative movements in this space.
If you'd like to do a deep dive into the state of AI regulation worldwide we found this resource helpful in going country by country through the current regulatory environment: Global Regulatory Tracker. Lawsuits round-upThere are a ton of pending lawsuits against AI companies, mostly by copyright owners up in arms about how AI models were trained. For a full rundown visit this page. Here are just some key ones.
This resource is a good place to keep tabs on the various landmark legal cases underway. What does it all mean for companies and users?Most regulation – in draft or passed – is aimed at limiting AI's ability to go rogue and do harm. This impacts the tech companies but has a limited impact (positive or negative) on end users. Users are understandably concerned that if they generate content using GPT or Midjourney etc. they are inadvertently infringing copyright. The AI companies have so far taken a fairly brazen attitude to the problem with Google outright committing to assume responsibility for all copyright-related risks associated with using their tools. It's hard to see how these lawsuits put the genie back in the bottle – the models are trained and are now getting smarter with usage. A win for copyright owners here could force platforms to declare their training sources but most likely some money is going to change hands and things will move ahead as there is no way of now excluding specific copyright material from the training data set. As a user – or company – right now the truth is there is no established law apart from outdated and largely inapplicable copyright law to go by. That said if you logic it out, you will quickly realise that these claims are against a tiny fragment of the data used to train full AI models and any copyright holder faces impossible odds in claiming your image or block of text used their material specifically. Thus, the only feasible claim is against the tech platform itself – as is evident from who the defendants are in these cases. Stephen Hollis of law firm Adams & Adams warns, "The risk to advertisers and agencies posed by AI include that their copyright protected materials (anything that could be mined online by AI systems), including already produced and flighted advertisements, and other marketing materials could be re-purposed and re-packaged by their competitors and even clients themselves by using generative AI systems... without any recognition or remuneration flowing back to the initial content originators." The solution to Hollis' concern may be to use your own instances of AI models trained on specific content and generating material not released into the wild or incorporated into a public platform. Since the models come pre-trained this doesn't deal with the material used in their initial training but does seem to deal with many other concerns. And it's easier than you think to do this as many AI systems are open source. This is a new and developing space and there will be – probably next year – some precedent we can base our decision-making on. Governments will eventually weigh in with laws and regulations but don't expect that to happen soon. In the meantime, you are either taking advantage of these technologies, risks aside, or you are running a potentially greater risk in falling behind those who are. About the ACAWe are the official industry body for advertising agencies and professionals in South Africa, counting most major agencies among our members. Find out more about the ACA. *ACA Future Industry committee comprises Jarred Cinman, Vincent Maher, Musa Kalenga, Haydn Townsend, Matthew Arnold and Antonio Petra. About Jarred CinmanJarred Cinman authored this article as an ACA board member and a member of the ACASA Future Industry committee, including Vincent Maher, Musa Kalenga, Haydn Townsend, Matthew Arnold and Antonio Petra. View my profile and articles... |