Workshop Foreman / Junior Service Manager
Benefits: | Incentives + 50% Medical Aid, Provident Fund, Company Vehicle |
Location: | Johannesburg North |
Reference: | #CAW006695/Lizel |
Company: | SydSen Recruit |
Location: Sandton
Industry: Leading automotive brand
Duties and responsibilities:- Oversee daily workshop operations and step in as a technician when required.
- Manage parts inventory, ensuring compliance with OEM standards.
- Process service claims and warranty submissions accurately and efficiently.
- Handle customer bookings, job costing, and invoicing.
- Conduct stock takes in the parts department to maintain proper inventory control.
- Ensure all work adheres to OEM guidelines and dealer standards.
- Train and mentor workshop staff to improve technical skills and service quality.
- Maintain a high level of customer satisfaction through excellent service delivery.
Requirements:- Qualification: Trade-tested technician (Red Seal preferred).
- Experience: Minimum three to five years in a workshop environment, with experience as a foreman or senior technician.
- Technical knowledge: Strong diagnostic and mechanical skills.
- OEM compliance: Familiarity with OEM warranty, service claims, and dealer standards.
- Inventory management: Experience managing parts stock and conducting stock takes.
- Leadership skills: Ability to supervise, train, and support workshop staff.
- Computer literacy: Proficiency in dealership management systems and job costing software.
- Customer focus: Strong communication and problem-solving skills to ensure excellent client service.
Posted on 14 Mar 08:59, Closing date 27 Mar